Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Fast, Reliable Fireplace Services Across Medway
Fireplace service in Medway runs about $189 to $650 depending on what you need, and most jobs are finished the same day we show up. If you live off Village Street, around the historic center, or in one of the 1970s ranch subdivisions near Holliston Street, you have probably already discovered that Medway chimneys come with their own set of problems. Wendell Pike and his crew have been inside enough Medway flues to know exactly what they are. Call (781) 378-5846 and you will get a live person, not a call center.
Key takeaways:
- Gas fireplace service in Medway typically runs $189-$325; wood stove insert work starts around $275.
- A 13×13-inch flue sized for an old oil furnace cannot draft a small wood stove cleanly. That is one of the most common problems we fix in Medway.
- Every job comes with our 90-Day Done Right Promise, in writing.
- Seniors and veterans always get 10% off, and there is no trip charge inside our service county.
What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
- 2
You get an upfront price rangeHonest numbers before anyone is dispatched.
- 3
A background-checked tech heads outLicensed & insured, dispatched right away.
- 4
You approve before work beginsNothing starts until you say go.
Why Top Hat Chimney Is Medway’s Preferred Fireplace Services Company
Top Hat Chimney has been owner-operated since 1999, and Wendell puts his name and license number on every job. That matters in a town like Medway, where you are likely to see the same faces at Shaw’s on Saturday that you saw in your driveway on Tuesday. We are not a franchise that rotated in last spring. We answer the phone around the clock, and quite often it is Wendell himself picking up.
Medway homeowners call us because we know the local housing stock. The 19th-century mill-village colonials near the Charles River behave differently than the 1970s ranches off Winthrop Street. A national outfit might send someone who has never seen a Medway chimney. Wendell’s crew knows what to look for before the ladder goes up. And when a Medway customer gets a written estimate from anyone else, we will give a free second opinion, no strings attached.
Our Fireplace Services team shows up in uniform, background-checked, and the price you heard on the phone is the price on the invoice. The 90-Day Done Right Promise is stamped on every completed job. If it is not right, one call brings us back at no additional cost.
Our Fireplace Services in Medway
Gas Fireplace Service
A gas fireplace in Medway that has not been serviced in three years is a fireplace that may be venting carbon monoxide into the house. We see this most often in the raised ranches and split-levels built during Medway’s 1960s-1980s expansion, where original gas logs were added long after the home was built. We clean the burner, check the thermocouple and thermopile, test gas pressure, inspect the venting, and make sure the unit is safe to run. Typical gas fireplace service in Medway runs $189-$325.

Wood Burning Fireplace
Wood burning fireplaces in Medway need a different level of attention than they would five towns west. The upper Charles River valley holds moisture, and the long October-through-April heating season means a lot of wood moves through those flues. We perform full Level 1 and Level 2 inspections, clean first-degree creosote with a brush, and address third-degree glaze with rotary chain equipment when needed. A standard sweep in Medway starts around $229.

Fireplace Insert
Here is the Medway-specific problem we deal with more than anything else. Homes built here in the 1960s through the 1980s often have original 13×13-inch masonry flues that were sized for oil-fired furnaces. When a wood stove insert gets vented into that oversized flue, the liner never gets hot enough to draft cleanly. Glazed creosote, the Stage 3 kind that a brush cannot remove, forms within a single heating season. We check liner sizing as part of every insert inspection and install properly sized stainless liners from DuraFlex when the mismatch exists. Insert work in Medway typically runs $275-$650 depending on whether a liner is needed.

Damper Repair
A frozen or rusted damper is common in Medway because of the locally elevated moisture near the Charles River corridor. A damper that will not close lets heated air escape all winter; one that will not open sends smoke back into the living room. We replace rusted dampers, repair broken handles, and convert throat dampers to top-sealing models when the original is beyond saving. Damper repair in Medway runs $150-$400.

Firebox Repair
Cracked firebox panels are dangerous, full stop. We see them in older Medway colonials where decades of heating and cooling have stressed the refractory brick. We repair or replace damaged firebox panels, rebuild fireboxes when the damage is structural, and treat the smoke chamber when efflorescence from river-valley moisture has compromised the masonry. Firebox repair in Medway generally runs $250-$800 depending on the extent of the damage.

Fireplace Conversion
Converting an old Medway wood fireplace to gas is something we do regularly, particularly in homes where the original oil furnace flue is no longer in use. We will tell you plainly whether your existing chimney can handle the conversion or whether a new liner is required. We install and service conversion units from Olympia Chimney and Copperfield. Honest answer: some Medway chimneys convert easily, others need a liner first. We will show you the camera footage either way. Conversion work starts around $850.

Trusted Brands We Service in Medway
We install and service products from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield. For Medway customers, that matters because parts for a Famco damper or a Gelco cap can usually come off our truck the day we show up. We know which brands hold up best in the Charles River valley’s damp conditions, and we will recommend based on what actually lasts here, not what earns us the biggest margin.
Written by Wendell Pike, Owner at Top Hat Chimney, serving Medway since 1999.
Common Fireplace Services Problems We See in Medway Homes
- The oil-to-wood flue mismatch. A 13×13 flue built for an oil furnace cannot draft a small wood stove insert cleanly. The oversized flue stays cool, glazed creosote forms within one season, and a standard brush sweep cannot remove it. We see this on nearly every 1960s-1980s ranch we visit in Medway.
- Recurring Stage 3 creosote after a regular sweep. A technician does a standard cleaning but never addresses the oversized flue’s cool walls. The homeowner gets a clean chimney in November and a glazed chimney again by February. We size the liner first, then clean, so the problem does not come back.
- Spalling and efflorescence on older mill-village chimneys. The moisture near the Charles River accelerates mortar joint decay on Medway’s 19th-century colonials. A crew that cleans the flue but ignores a cracked crown leaves water to destroy the firebox and damper from above.
- Rusted dampers from elevated humidity. Medway’s wetlands and river corridor mean more ambient moisture than the drier upland towns to the west. Dampers rust faster here, and a frozen damper half-open is both a draft problem and a heat-loss problem all winter.
Pricing for Fireplace Services in Medway, MA
Here are real numbers for Medway, not ranges designed to cover every town in the metro.
| Service | Typical Medway Price Range |
|---|---|
| Standard chimney sweep (wood fireplace) | $229-$329 |
| Gas fireplace service | $189-$325 |
| Damper repair | $150-$400 |
| Firebox repair | $250-$800 |
| Wood stove insert service (no liner) | $275-$425 |
| Insert with new stainless liner | $550-$1,200 |
| Wood-to-gas fireplace conversion | $850-$2,500 |
What moves the price in Medway is usually liner sizing. If your 1970s ranch has the original 13×13 flue and you want to vent a wood stove insert properly, you are looking at the higher end because a correctly sized stainless liner needs to go in first. We will give you the number before any tool comes off the truck, and we will show you the camera footage that justifies it. Call (781) 378-5846 for a free estimate.
We Also Serve Cities Near Medway
Top Hat Chimney works throughout the upper Charles River valley, including Fireplace Services in Medway, Millis, Bellingham, Sherborn, and Medfield. If you live just over the town line, call us. We know the housing stock and the roads, and there is no trip charge inside our service county.
Serving Medway, MA - Our Local Coverage Area
We’re based in the Medway area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - Fireplace Services in Medway
Because your chimney was almost certainly built with a 13×13-inch flue sized for an oil furnace, not a wood stove insert. The oversized flue never gets hot enough to draft cleanly, so third-degree glazed creosote accumulates far faster than a properly sized liner would allow. A standard brush sweep removes first-degree creosote but cannot touch the glaze. You need a rotary cleaning and, in most cases, a properly sized stainless liner. Call (781) 378-5846 and we will size it for you.

Yes, and not in a good way. The elevated ambient moisture in the river corridor accelerates efflorescence and spalling on older masonry, and it rusts dampers faster than you would see in a drier upland town. We recommend crown inspection as part of any Medway chimney service, especially for the 19th-century homes near the mill village center. Call (781) 378-5846 and we will check it with a camera.

In most Medway split-levels, yes, but the key is liner sizing. The original 13×13 flue is too large to draft a small insert cleanly, so we run a new stainless liner, usually DuraFlex, sized to match the insert’s exhaust volume. That restores proper draft and slows creosote accumulation to a normal seasonal rate. A conversion in Medway typically runs $850 to $2,500 depending on liner length and access. Call (781) 378-5846 for an exact quote. Estimates are free.

The honest answer is you do not, not without a camera. We run a Level 2 inspection with video and show you exactly what the liner looks like inside. If the insert was vented into the original 13×13 oil flue without a new liner, you likely have glazed creosote on the walls and a draft problem. If the liner is cracked or separated, that is a fire hazard and a carbon monoxide risk. Call (781) 378-5846 and we will show you the footage before we recommend anything.

If you burn regularly from October through April, plan on at least one full cleaning per year, and more often if your setup has the oversized-flue problem common in Medway’s mid-century ranches. Heavy use on a mismatched liner can produce enough Stage 3 glaze in eight months to require a rotary cleaning. The practical rule: if you smell a heavy tar odor or notice smoke spillage when you open the stove door, stop burning and call us. Call (781) 378-5846 and we will get you on the schedule.

Contact Top Hat Chimney in Medway
We serve Medway and the surrounding towns with straight answers, upfront pricing, and a 90-Day Done Right Promise on every job. Call (781) 378-5846 for a free estimate. You will get a live person on the phone, and quite possibly Wendell himself. If you have a written estimate from another company, bring it and we will give you a free second opinion. Seniors and veterans always save 10%, and any repair over $200 is $40 off. Ask anyone on your street.





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